Dominant Features of the Case and the Action taken by Mr. Muthu1. a. Dominant Features of the Case and the Action taken by Mr. Muthu The dominant features of the case lay in performance of the task through the application of the thumb rules so that the work quality is able to satisfy the higher level officers. Mr. Muthu, a graduate in mechanical engineering, has been in charge of Relay ‘A’ that comprised of eighteen workers. As a...